Motorola Solutions

Motorola is a global communications leader powered by a passion to invent and an unceasing commitment to advancing the way the world connects.

For more than 80 years, our communication solutions have allowed people, businesses and governments to be more connected and more mobile. Learn more from our corporate overview.

 

Westcon Mobility is a distributor of the Motorola/Symbol product range, and also holds a contract to distribute the products across Africa.

Motorola/Symbol gives your enterprise the power of mobility. We work with you to combine the right products, applications and services to solve your real-world business problems — in the warehouse, on the production line, at a cust omer site, on the retail floor, at a patient’s bedside in a hospital or en route to make a customer delivery.

  • Our mobile computers, RFID and scanning technology capture data where activity occurs.
  • Our wireless network infrastructure then securely moves the information to the host system so it’s available in real time for business managers, giving them visibility into strategic business data.
  • Our monitoring and management software efficiently manages device upgrades, security, provisioning and other IT maintenance.
  • Our 11,000+ global partner network provides industry-leading applications and integration services.
  • Finally, Symbol Services cover every aspect of your mobility solution — from network design and training to deployment, testing and ongoing support.

Symbol enterprise mobility solutions take essential applications right to the point of activity — the point where they have an immediate impact on sales, customer satisfaction, inventory management and vendor and partner collaboration. Whether they’re in retail, healthcare, manufacturing, travel and transportation, government or wholesale distribution, Symbol’s mobility solutions enable organizations to:

  • Spend more productive face time with customers by giving sales associates real-time customer data at the point of service.
  • Link managers and associates in the field, on the retail floor, in the warehouse and on the loading dock.
  • Build the right product and deliver it to the right customer on time by providing supply chain managers with access to real-time data from order receipt to product delivery.
  • Increase direct patient care and reduce the time it takes to complete medical charts by capturing vitals, and enabling healthcare providers to view lab reports and write up orders, from the patient’s bedside.
  • Cut costs and save maintenance technicians’ time by giving them real-time access to asset maintenance information, history, parts availability and repair instructions.
  • Reduce inventory shrinkage and out-of-date product by providing the most current information about customer buying patterns and inventories.

Manage and control the entire enterprise mobility solution — including security, upgrades, maintenance and performance — from an easy-to-use, anytime, anywhere Web-based interface.

MC35 Enterprise Digital Assistant from Symbol

Keep your on-the-move workers connected, responsive and productive with the little device that offers big business functionality. This single pocketable device puts the combined power of a mobile phone, laptop, camera and bar code scanner at the fingertips of your employees, in a durable device that offers a product life that well exceeds that of the traditional consumer smartphone or PDA. And the convergence of voice and data translates into one device for employees to carry and one device for IT to manage — simplifying your mobility architecture and your capital and operational costs.

Features and benefits of the MC35:

  • Highly flexible voice functionality includes 1-to-1 and 1-to-many voice calls withspeakerphone, headset and push-to-talk modes
  • WWAN/WLAN/WPAN capabilities keep workers inside and outside the enterprise connected — from salespeople in the field to managers on the retail floor
  • Robust mobile data capabilities include email, instant and text messaging, image capture and bar code scanning
  • The latest in computing platforms provides the power to support nearly any enterprise application — with over 45 tested and validated applications available today
  • Business-essential durability — passes Symbol's industry leading drop and tumble impact tests

    Motorola Earns Top Ranking for Customer Satisfaction

    VDC Recognition Marks Motorola’s Fourth Accolade Since Award’s Inception

    TEMPE, Ariz. – 19 March 2007 – Venture Development Corporation (VDC) has recognized Motorola, Inc. (NYSE: MOT) as a Platinum Embedded Board Vendor, the highest level category that VDC presents for demonstrating excellence in customer satisfaction. The 2006 ranking marks the fourth time that Motorola has earned top honors in this category.

    “This achievement highlights Motorola’s customer-centric focus and rich heritage in the embedded board industry,” said Paul Zorfass, director of the Embedded Hardware and Systems practice at VDC. “In addition to this recent honor, Motorola also has consistently received the Platinum Vendor Award from award inception in 2002.”

    Transform the customer experience with new levels of convenience and self-service

    Give busy consumers what they want most: faster, more personalized service. The MC17 consumer shopping terminal lets your shoppers speed up the checkout process, locate items, check pricing, find complementary products, and take advantage of personalized promotions and recommendations all at the press of a button. This new level of self-service and shopping convenience results in higher sales, and happier, more loyal customers.

    The MC17 gives retailers a unique opportunity to strengthen the customer relationship, delivering highly effective promotions targeted to each individual’s buying habits and preferences. The flexible device doubles as a productivity tool for store associates, supporting a wide variety of applications from stock and price checks, to mark downs, line busting and more. And based on open standards, the MC17 delivers reduced development costs, rapid deployment, and easy real-time integration with POS systems.

    Features and benefits of the MC17

    • Windows CE 5.0 with Internet Explorer 6.0 — Standard and familiar application tool set for building custom and secure web based retail solutions
    • Easy single-hand use through ergonomic lightweight design with a large easy to read color display
    • Simplistic user interface is intuitive for consumers of all ages
    • Durable construction designed to withstand everyday drops and spills
    • Easy deployment and day-to-day manageability with the Motorola Mobility Services Platform
    • Customizable, field-replaceable top cover for additional promotional and advertising opportunities

    Mobile Store Associate Solutions

    Managing your store associates time and productivity

    The best place for your managers and sales associates to be is on the sales floor interacting with your customers.

     

    By combining Symbol mobile computers and wireless infrastructure with partner applications, Symbol Store Associate Solutions get retail store managers, store clerks and supervisors out from behind their desks and on to the sales floor — boosting both productivity and customer satisfaction.

    Additional benefits:

    • Read e-mail, assign tasks, work on reports, void transactions and check prices—from any location in the store.
    • Monitor the store from the back room, home or other off-site location with wireless video applications.
    • Keep in touch with department heads and associates with voice over Wi-Fi instead of public address systems.
    • Free up valuable time to focus more on the customer.
    • Boost in-store efficiencies and reduce hiring needs.
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